apple configurator provisional enrollment failed

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Edit 2 I enabled logging with defaults write LogLevel ALL after starting the 'prepare' I get the error without any log entries. One potential clue: in setting up the Mac Mini, I used Migration Assistant to transfer data from a 2013 iMac running Catalina. Go to Apple Business Manager or Apple School Manager. Edit 1 I tried as suggested with a minimal profile The required general infos WiFi with just the SSID (no security.) I get the same error.

#Apple configurator provisional enrollment failed pro#

Also, since I can access the VPN using the MacBook Pro and my iPad, the issue is not my personal account.Īnyone else see this message and know what it could be about?

#Apple configurator provisional enrollment failed mac os#

I also did a reinstall of Mac OS on the new Mac Mini and that did not fix the problem. In Apple Configurator 2.5 -> Click Prepare Button -> Ticked the Option 'Add to Device Enrolment Program' -> unticked the automate enrolment (I like to setup from the iPad for a true OTA config). This does not happen on my 2015 MacBook Pro also running Mac OS 12.6.

#Apple configurator provisional enrollment failed free#

When I try to connect with Forticlient free VPN software, I am asked for the token digits and can get through that, but then I get a message: 'Internal error. VPN status observer is already set.' I'm trying to get my work VPN working on a new Mac Mini (M1, 2021) running Mac OS 12.6.

#Apple configurator provisional enrollment failed update#

Just replace the invalid URL portion with the valid URL portion for the MDM server on the Mac computer, then try preparing the device again.Īgain, we'll update this post when the issue is fixed.Forticlient error: 'Internal error. When preparing an iOS device with Apple Configurator you receive the following error message: An unexpected error has occurred with 'iPad'. The 30-day provisional period begins after the device is activated. Cause The iOS device has no network connectivity and needs to be on WiFi or Cellular service for the enrollment to succeed. When you add an iOS device to DEP using Apple Configurator, the end user has a 30-day provisional period to remove the device from enrollment, supervision, and management. Workaround: Fortunately, there's a relatively simple workaround. Provisional Enrollment Failed, is received when preparing an iOS device with Apple Configurator. Then run Apple Configurator again, and prepare the device with your chosen created Profile. In the next window, select New Server and confirm with Next. Check the checkboxes Add to Apple School Manager or Apple Business Manager and Allow devices to pair with other computers. Choose Prepare with: Automatic Enrollment. The issue does not affect Direct Enrollment scenario. From the initial Welcome Setup page on a new Apple Device, select your Region and Country, then connect to WiFi. Select the device in the Apple Configurator and click on Prepare (arrow in illus.). Highlight the devices you want to automatically enroll in Apple Configurator 2 and click on Actions > Prepare. A valid URL should start with while an invalid URL usually starts with which is usually the original profile URL you copied from the Intune console for Setup Assistant Enrollment. Applying the update and rebooting has allowed me to successfully provision iPads again. What is happening behind the scenes: The enrollment URL for the MDM server created with Apple Configurator did not get resolved successfully or was manually edited. As far as fixing the issue, the Mac Mini I was running Configurator from had a macOS Server update (v5.2) available that was released on September 20th. The scenario: When following the steps in this document (Enroll iOS devices with Apple Configurator) for Setup Assistant enrollment, you get “Invalid Profile: The configuration for your iPad/iPhone could not be downloaded from ” error after accepting “Apply configuration” on the device. We'll update this post when it's resolved. After working with engineering to replicate and then pinpoint the issue, we decided it would be useful to post a known issue just in case you've run into this. MCCloudConfigErrorDomain 0x80EF (33007) I called AppleCare Enterprise. Provisional Enrollment Failed - Apple Community iPod / iPod touch Looks like no one’s replied in a while. We recently had a case escalated through all levels of support which took quite some time to troubleshoot. The cloud configuration server is unavailable or busy. Profiles cant be exported from a device to be edited in Configurator. You must have the profile on your computer to edit it.

#Apple configurator provisional enrollment failed software#

Software Engineer on the Enterprise Mobility and Customer Experience Team Its not possible to edit a profile whilst only having the profile on a device.